RETURNS AND EXCHANGES
YOU CAN RETURN THE ITEMS WITHIN 30 DAYS FROM THE DATE OF RECEIVING THE ORDER BY FOLLOWING THE STEPS INDICATED. FREE RETURNS FOR ALL ORDERS OVER €60 WITHIN THE TERMS OF OUR RETURN POLICY
01
Enter the Patriciastella.com website in the MAKE A RETURN section and indicate the reason for your request
02
Wait for confirmation from the PATRICIA STELLA team and agree on the collection date and time
03
Carefully place the jewel in its packaging
04
Insert a sheet of paper inside - even handwritten - with:
- Order number
- Purchase date
- Name and surname
05
Put everything in the original package
06
On the top of the outside of the package write in pen:
- Order number
- Purchase date
Complete the form to make a return and/or exchange
DO YOU HAVE ANY OTHER QUESTIONS?
Email: info@patriciastella.com
