Free Shipping for all orders over €49.99

For smaller orders, shipping is only €2.99

For any doubts, questions or curiosities you may have regarding our products or how to purchase on PATRICIA STELLA , our Customer Service team is always at your disposal.

You can contact us anytime from 9:00 to 18:00

CLOSED SATURDAY/SUNDAY

E-mail: info@patriciastella.com

You can pay by credit card, debit or prepaid card and Paypal. All transactions on this site are processed completely securely.

HOW CAN I MAKE A RETURN?

Items purchased on PatriciaStella can be returned within 14 days of receiving the order, obtaining a refund of the purchase price.

HOW LONG DOES THE REFUND TAKE?

Once PATRICIASTELLA has received and approved the returned items, we will send you an email confirming receipt.
Our staff will process your return and you will receive a further email when the refund has been issued. The amount will be credited to you within 30 days of the arrival of the returned goods to the payment method used during the purchase.

CAN I TRACK MY ORDER?

In general, orders are processed on the same day if payment is made by 6pm, otherwise it is processed the following day. In any case, when your order is shipped, you will receive a confirmation email with the tracking number.

DELIVERY TIMES AND OPTIONS

The purchased products will be delivered by the courier identified by the Seller to the shipping address indicated by the Customer on the Order with insured shipping. Shipments will be managed, at most, within 72 (seventy-two) working hours from order confirmation. Our delivery options are standard or express.